Protect your investments and move your business forward

US resources flexible maintenance program allows you to select the program most appropriate for your business needs.

• Fixed Fee Maintenance Programs for both Network Critical and non-Network Critical Equipment.
  • Network Critical Support
  • 2-hour on-site support
  • Same-Day Loaners
  • Spare Parts inventory adjustments to accommodate customer premise equipment.
  • Access to US resources Help Desk
  • Unlimited number of calls or hours billed.
  • Option for 24×7 hour service program.
  • Non-Network Critical Equipment
  • 4-hour on-site support
  • Access to US resources Help Desk
  • Unlimited number of calls
  • Access to Spare Parts
• US resources Service Retainer Programs
• Utilize US resources services on an as-needed basis at a discounted hourly rate.
• Annual Retainer programs of $5,000 and $10,000.
• Discounted Hourly rates for Consulting and Network Engineer Support.
• Response Guarantees when Retainer Program is combined with another US resources service Program.
• US resources Time & Materials (T&M) Support
• Utilize US resources premier service on an as needed basis.
• Service delivered by US resources engineers
• Retail Rates o Service provided on a best-effort basis
• COD
• Credit Terms provided after submission and approval of an US resources Credit Application.