Introducing MDM to Your Small Business
By: US Resources
A recent survey showed that out of 753 mobile device users
and IT professionals in small businesses most were unfamiliar with the concept of MDM technology.
70% of the respondents however revealed that they had distributed several
smartphones to employees in their company. The survey found that 67% of IT
managers were not familiar with MDM technology and that only 22% of the remaining managers who
knew about the software intended to implement it in their company. Employers in Vienna, Virginia have
been facing the same problems.
MDM solutions are a breakthrough when it comes to data, security and software
management. Small business owners are either unaware of the ways they can use
the technology in their business or believe that they cannot implement it in
their business. Companies are always skeptical of transitions that it needs to
take especially when it comes to data security.
Most small business owners believe that since there are fewer
needs of the company in terms of data management, they don’t need to implement MDM technology. In fact,
the implementation of an MDM solution is suggested even if you only have email, sharing and calendaring needs. In
cases such as these the implementation of a cheap MDM solution which is compatible across various
platform works. This is just the initial step. As small businesses continue to
grow, the needs of the company increase as well. If a stricter monitoring and management
system is needed, the small business owner will have to look beyond a basic MDM solution. Windows and
Blackberry both offer MDM services, but the problem with the implementation of these systems is that they
assume that the implementation of the technology will take place in a
homogenous environment. In case a company implements a BYOD (Bring Your Own
Device) policy then it has no control over the company or make of device the
employees purchase. An overall compatibility is expected from MDM solutions.
Before you purchase MDM software, conduct a companywide survey to
familiarize yourself with the number of devices that employees have. Consider
whether the devices which they own will be compatible with the software you
intend to implement. Another factor is whether or not employees own smartphones
or not. Although, in this era, most individuals own smartphones and tablets, it
is good to be safe than sorry. If an employee does not own a smartphone, either
provide them with one or suggest an upgrade. Find out the billing for the Wi-Fi
and services that you will provide to the devices. Cell phone carriers, which
are typically affiliated with companies, can provide insight into how much the
transition will cost.
Since employees will be pre-disposed to casually using their
personal mobile devices, it is important that you establish rules and policies
when providing them with devices. Explain the sites and Apps that they can
visit and how they should modify their browsing and downloading habits. Establish
social media policies similar to the one on company PCs.
Understand the security measures that you need to take in
case any rules are violated or if a device is misplaced. Cloud computing makes
data more vulnerable requiring stricter security measures. Tell your employees
to immediately report missing or stolen devices so the data can be remotely
wiped as soon as possible. Most MDM services in Vienna,
Virginia give remote monitoring and control over devices.