The MDM Lifecycle: How does it Work?
By: US Resources
The number of mobile devices and the variety of those
available has increased with rapidity in the past few years. This constant
snowball of change in mobile technology has led to gnawing headaches for IT
departments in Vienna, VA companies with BYOD (Bring your own device) policies. Providing compatibility,
flexibility and security both on the employees and employers side becomes
difficult to manage.
Data security however is one of the primary concerns of the MDM solution. This is
because of the number of devices which have access to sensitive data. Since
these devices were bought for personal use, the browsing and usage behavior of
employees will remain unchanged unless told otherwise. Another employee concern
is the security of their personal information & browsing habits. A perfect MDM solution should be
able to perform tasks, secure data and give users freedom over the use of their
cell phones or tablets. There are 4 phases involved in implementing MDM.
The first phase entails the provision of software to
employees. At this point, IT will have to make sure that the software is
compatible with the devices and works efficiently. They will also make sure
that the apps required to perform business tasks are installed into the device.
The device will also have to be secured to provide remote control over the
The second phase requires complete management of the
devices. This means that they will be given access to a plethora of resources
which will reflect the company persona. These will include apps, directories,
email and cloud file storage. Employees will also be educated about their usage
habits and how to modify them to ensure that data is secure. They will be
notified of potentially harmful apps that they should avoid and what malicious websites
they should stay away from.
The third phase entails controlling the compatibility and
trying to maintain a semblance of homogeneity and uniformity over a spectrum of
devices and OS’s of mobile devices. They will use the MDM solution to provide the same
information or install the same software across all devices currently in use.
Distribution and Troubleshooting are the two main concerns of the IT and MDM solution at this
Phase 4, which is the last step of the MDM lifecycle, is
concerned with the termination of the service whether on a single device or
across the entire company. Since MDM provides remote control over the device the IT department
will have the ability to remotely erase corporate data from the device without
affecting the personal data of the employee in Vienna, Virginia. Another case is when the device is
lost or stolen. The company may either delete company data only or shut down
and erase the data completely in this case. If the entire company is facing
termination, service termination can be simply done through contacting the service
provider. This hassle free discontinuation of service applies when the company
has implemented a cloud-based MDM solution. An in-premise solution however will require
disposal of equipment and control of other factors.