Our Services

US Resources

A Leading Provider of IT Lifecycle Support Services

- Our Strategy

Servers, storage and networking equipment create the platform for a wide range of devices and applications. As such, the core IT infrastructure must be reliable, manageable and capable of supporting today’s converged computing environment as well as mission-critical business applications.

A robust network is particularly essential to today’s operational environment. The convergence of critical communications onto the data network has upped the ante for network performance, while the need to support remote offices and mobile employees has made availability imperative. Many organizations also need secure wireless networking infrastructures to support their operations.

As your outsourced IT department, US Resources has a long track record of success designing, implementing and maintaining IT infrastructures capable of meeting today’s business requirements. We begin by assessing your infrastructure and discussing your IT challenges. We will then design solutions that not only address those challenges but improve the flow of information throughout your organizations and control costs.

Our engineers have a deep understanding of the latest technologies and are adept at applying these solutions to operational requirements. This end-to- end approach is designed to ensure performance, reliability, scalability and security, and simplify management and troubleshooting. You gain the greatest possible returns on your technology investments and are better equipped to respond to changing business demands.

USR takes a responsive and progressive approach in providing Managed IT Services.  USR blends speed, agility, and simplicity to minimize the many challenges in scaling and managing information technology infrastructure while actually reducing costs.

To accomplish this, we rely on an advanced set of IT tools and our staff of highly trained IT professionals.  We provide exceptional value and innovation to achieve measurable reliability and performance results. Whether you are seeking an integrated solution to support existing infrastructure components or you are ready to completely outsource your IT environment, our clients will tell you that USR delivers reliability and value.

Be prepared for the unexpected with flexible disaster recovery and business continuity solutions that fit your business needs. US Resources offers options to build a private cloud disaster recovery solution or deploy a public-cloud disaster recovery as a service. None of your business-critical applications will need to go without protection.

We use the best IT service management platforms and ITIL-based processes to provide our clients with superior cloud hosting, IT infrastructure monitoring, and 24×7 Help Desk Support for increased productivity and simplified IT. USR delivers reliable, secure, scalable, and cost-effective IT management and support:

  • 24×7 Help Desk and Support
  • 24×7 Remote Infrastructure Monitoring and Management and Cloud Hosting
  • IT Service Management (ITSM)
  • Virtual CIO
  • IT Strategy, Planning and Consulting

Get strategic about moving selected workloads to the cloud, knowing you can easily manage them alongside the ones you keep on-premises. Make the best use of existing assets and skills throughout your company's digital transformation.

Identify workloads you can move to Microsoft Azure and decide which assets to keep on-premises, while using common skill sets across both. Sign up for a free cloud migration assessment to help your business right-size its IT environment, improve agility, and reduce costs.

Centralize management and security across your hybrid cloud. Gain visibility and control over all assets from your datacenter to the cloud, and help protect critical workloads with Azure-based backup and recovery.

Boost employee productivity while protecting corporate information. Provide single sign-on to on-premises and cloud apps from virtually anywhere using identity management to help keep your information safe.

Build a robust Business Continuity Plan or Disaster Recovery Plan utilizing Microsoft Azure.

Enhance your existing on premise environment during high workflow periods by incorporating Microsoft Azure for Workload Capacity Planning.

Companies small and large have rapidly adopted public and private clouds for an increasing portion of their business applications. The result of this rapid expansion is that organizations have applications on several different platforms and as much as 40% of their Cloud CAPEX and OPEX spend is wasted. The following issues led to this waste:

  • Unused VMs and Storage: Typically 30 percent of VMs are idle. This includes environments for proof of concept, demos that are no longer needed, outdated snapshots, and abandoned development environments.
  • Running all VMs 24x7: VMs that are designated to specific or temporary tasks are not powered down during periods of inactivity. Examples are development environments that are only needed during the workweek, batch jobs that run for a few hours once a week, additional e-commerce capacity that is only needed during peak periods.
  • Oversized VMs: It is difficult to predict resource requirements for a VM. Organizations tend to be safe and overestimate their requirements. These VMs are never downsized based on usage metrics.

These are just some of the reasons for an organizations overspend on cloud resources.

Protect your business and your data with managed security services. Accurately and continuously prevent and reduce the impact of malicious threats to your business anywhere your data goes.

USR’s InfraKEY Managed Security Services provide a full complement of threat prevention, threat management, and incident response and analysis services to support your hosted or on premise enterprise security environments.

As a Managed Security service provider, we offer 24/7 monitoring, management, and support across our security service offering, and provide you with persistent visibility into your service information through a highly automated online self-service portal.

Do you have any Questions?

Contact USR today to schedule a free Threat Prevention and Recovery assessment of your current IT Infrastructure and Support Programs.