What Others Are Saying About US Resources
Our Many Cases of Success
They Have Been Incredibly Responsive And Proactive In Critical Situations. We Are Delighted With Their Services!
George Washington's Mount Vernon (GWMV) selected US Resources to manage our IT systems because they demonstrated exceptional technical capabilities, a unique understanding of the challenges of supporting Historic Homes, Estates and Museums, and were willing to design a customized plan that complemented our current in-house capabilities.
They didn't force a "one-size-fits-all" plan on us, but instead built a custom approach that allowed us to build a 24/7 support plan that enhanced our ability to support our 365-day operations. We are delighted with our decision to add US Resources as our technology partner as they have consistently delivered highly responsive and timely service in critical situations.
Some examples of US Resources’ commitment to our success. GWMV has its own Security Force and when some of our security cameras went out, Juan, one of USR's engineers, followed the documented procedures for contacting us. When Juan did not get an immediate response, he took the initiative and came onsite at 3:00 AM to further troubleshoot and fix the issue. During an unusually heavy storm in March of 2018, GWMV lost power. The storm also brought down trees that damaged several of the outdoor wireless access points. USR's monitoring kept us apprised of the situation and their responsiveness allowed us to quickly recover from the outage.
USR has delivered as promised and has become a valuable part of our support team.
Their personal service is like having my own (in-house) IT Staff
The single biggest benefit for my company is the quick response time to keep my computers up and running. I am an architectural firm that focuses on clients that need and expect their work turned around quickly. If I were to have computer down time this would put my business relationships in jeopardy, and USR’s staff has kept me up and running for seven consecutive years. Their personal service is like having my own (in-house) IT staff, yet they provide me with the extensive knowledge of a much larger company. The engineers at USR remember me and my set up. They treat me and all customers like close friends and I wouldn’t trust my business operations to anyone else. Nothing is worth the risk of losing my customers.
US Resources doesn't talk in tech-speak. They explain what is needed in a way I understand so I don't have this fear I'm being sold something I don't really need
If you are looking for an IT support company that will provide you with peace of mind so that you can focus on your business, then US Resources is the company for you. They don't talk in tech-speak, they explain what is needed in a way that you can understand so that you aren’t fearful of being sold something you don't really need. US Resources is knowledgeable, honest and responsive. Other firms may say that, but USR backs it up every time.
US Resources really stands out in their commitment to follow up, ensuring that we are satisfied with ALL of the work that they’ve performed
The single biggest benefit of having USR’s InfraKEY Managed Services Support Program is the peace of mind that it provides. We believe that we can count on US Resources to alert us of any issues with our servers and network *before* they become critical. US Resources really stands out in their commitment to follow up, and with ensuring that we are satisfied with all of the work that they’ve performed, whether it be a project or a service issue. If you are on the fence about whether to choose US Resources as your MSP, GO with US Resources. You’ll be glad that you did!
Regardless of the time of day, US Resources has responded to our IT problems promptly and got us back to work as quickly as possible
It has been our pleasure to have worked with US Resources for many years . . . Recently USR worked with us on moving from our office to temporary space for a renovation and then returning to the renovated offices. Despite an aggressive schedule, we were able to make the transitions with very little interruption to our day-to-day operations. Regardless of the time of day, US Resources has responded to our IT problems promptly and got us back to work as quickly as possible. Many thanks to Spencer and his crew for their support of our team.
We would have no hesitation in recommending US Resources for any IT requirements needed
We would have no hesitation in recommending US Resources for any IT requirements needed. They have been looking after NAIMA for the past 19 years and I have always found them to be totally professional, reliable and quick off the mark when we have had problems. We started off with a traditional On-Premise Solution and they have now migrated us to a Hybrid-IT Solution that is exceeding our expectations.
US Resources has played an integral part in supporting NOVA Parks
US Resources has played an integral part in supporting NOVA Parks. We have relied on their expertise and support for approximately 15 years. They have guided us with what is best for our IT environment as technology has changed and made professional recommendations to keep our network secure and up to date. We recently signed on for their InfraKey remote 24/7 network monitoring program and it has been a fantastic addition to the security of NOVA Parks network. They see the problems before we do and they are on top of the situation whether it be remote server repairs/patching or contacting NOVA Parks IT staff to inform us of pending issues that we need to take control of. Their technical staff is highly trained, professional and friendly. I would recommend using US Resources to anyone in need of a professional IT support company.
At US Resouces, we understand that technology impacts nearly every aspect of an organization. Is your current strategy moving you forward? Here we have outlined why U.S. historical landmarks and estates want to work with US Resources. At US Resouces, we are committed to providing our clients the absolute best IT services and support possible. Our Client Bill of Rights demonstrates our commitment to our clients.
Delivering IT Support Services since 1990
US Resources’ core advantage is its specialized knowledge and understanding of future network performance and security requirements.
For nearly three decades US Resources has combined a highly experienced and motivated professional staff; flexible service offerings for long-term engagements, and innovative technologies that improve productivity to ensure that US Resources is the first choice for successful businesses looking for peak performance. Learn More
Count on us for on-site support MSP services cloud migration security consulting
Today businesses face many challenges and must continually evolve in order to stay competitive. US Resources helps companies meet the needs of today and prepare for the challenges of tomorrow. With our five-step life cycle process, we are equipped to help your business grow.
Virtual Desktop Solutions
Run Windows Desktops and applications anywhere, scale quickly to meet changing business needs and safeguard your sensitive corporate resources with a Virtual Desktop Infrastructure. Contact US Resources to determine if your organization can benefit from the flexibility, mobility and security that a Virtual Desktop Infrastructure can offer.
USR offers a comprehensive security offering that includes Hybrid Cloud Security, Network Defense and End-User Protection Services. USR’s team of security specialists are available to assess your current environment and recommend options for improving overall network security.
Improve Visibility and simplify security management across physical, virtual and cloud environments.
Detect analyze and prevent Ransomware, Advanced Threats and Targeted Attacks.
Protect users from threats on any device in any application and in any location.
With minimal effort and expense your organization can benefit from advanced communication tools and calling features that are completely managed and hosted by industry leading providers. Contact US Resources to learn more about the benefits of Hosted VoIP Solutions.
Software as a Service (SaaS)
Can your organization benefit from implementing SaaS based solutions? While SaaS promises reduced costs and improved reliability there are operational disadvantages that could impact your organization. USR consultants can assist with evaluating if SaaS is right for your organization.
Cloud Migration & Optimization
Let US Resources help your organization migrate critical workloads from on premise infrastructure to cloud infrastructure that improves reliability, security and access while reducing overall cost. US Resource’s consultants will assist in the design, planning and seamless migration of your critical applications and data so your organization can begin realizing the benefits of cloud based computing.
US Resources provides budget friendly fixed priced programs that are customized and provide responsive remote managed services that support today’s Hybrid Computing Environments. US Resources will design a customized support program to satisfy your organizations unique requirements. US Resources’ local operations center will monitor, manage and administer your Hybrid Environment to ensure optimum performance and continued system integrity and security. Contact US Resources today to get to learn more about our remote support programs.
Business Continuity and Disaster Recovery
IT organizations are continuously challenged with protecting business critical applications and data against various causes of downtime. USR delivers a comprehensive integrated portfolio of business continuity and disaster recovery solutions that provide high availability and data protection and disaster recovery. USR consultants can design a solution that satisfies audit or compliance requirements and works within corporate budget guidelines.
Infrastructure as a Service (IaaS)
Avoid the expense and complexity of buying and managing your own physical servers and other datacenter infrastructure. Many organizations utilize IaaS for test and development, website hosting, storage backup and recovery, Webb Applications, High Performance Computing and Big Data Analysis. Contact US Resources for an IaaS design, implementation and support plan specifically designed for your organization.